Updating and Receive a Fonts Problem or Error
During phase 2, if they receive an error that says something about skipping files and installing fonts and it hangs.
- Start/control panel/fonts for XP
- Vista or Windows 7, click start and type in fonts to find them.
Delete all fonts that start with BCC39, reboot the workstation into safe mode .
When you turn on the machine start tapping F8 until you get a menu for safe mode and select safe mode with networking from the menu.
Run phase 2 now in safe mode.